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what our customers say about us
Sarah. E
4 Days ago
Verified Buyer
Absolutely Stunning Dress
I wore this to a wedding in Manchester and got compliments all night. The fit was really flattering and the quality surprised me honestly. Delivery was quick too. Will definitely order from Maison Elvora again.
Elise | Pointed Ballet Flats
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54
9
Amelia G.
3 Days ago
Verified Buyer
Better Than Expected
Was a bit nervous ordering online but this dress looked even nicer in person. Material feels soft and expensive, not cheap at all. Fits true to size and arrived within a few days.
Elise | Pointed Ballet Flats
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48
11
Chloe C.
2 Days ago
Verified Buyer
Perfect for a Night Out
Bought this last minute for a birthday dinner and it looked amazing on. The shape hugs properly without feeling uncomfortable. Really impressed with the customer service as well when I had sizing questions.
Elise | Pointed Ballet Flats
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19
5
Isabella R.
6 Days ago
Verified Buyer
So Elegant and Comfortable
Usually struggle finding dresses that actually fit nicely but this one was perfect. It feels comfortable enough to wear for hours while still looking classy. Had multiple people asking where it was from.
Elise | Pointed Ballet Flats
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6
1
Grace O.
2 Days ago
Verified Buyer
New Favourite Dress
Honestly obsessed with how this looks on. The details and fit make it feel much more expensive than it is. Packaging was lovely and shipping to London was faster than expected. Tiny victory for online shopping, a rare event these days.
Elise | Pointed Ballet Flats
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4
0
Olivia B.
5 Days ago
Verified Buyer
Gorgeous Fit & Fast Delivery
This was my first order and I’m genuinely impressed. The dress fits beautifully and feels really flattering on. Shipping was faster than expected and everything arrived perfectly packaged. Nice to know at least one company still understands how online shopping is supposed to work.
Elise | Pointed Ballet Flats
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2
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FREQUENTLY ASKED QUESTIONS
Yes, we do! We offerfree shippingon all orders, so you can enjoy your Maison Elvora pieces without any additional delivery costs.
To ensure the best fit, we recommend checking the size guide provided on each product page and comparing the measurements with a similar item you already own. Pay close attention to key areas such as chest, waist, and length.
If you’re between sizes, we generally suggest sizing up for a more comfortable fit. Each product page also includes fit notes to let you know whether an item runs true to size, fitted, or relaxed.
Still unsure? Our customer care team is always happy to help you choose the perfect size.
Orders are typically processed within 3 business days after being placed.
As soon as your order is on its way, you’ll receive a confirmation with tracking details so you can follow your delivery every step of the way.
Once you place your order, you’ll receive yourtracking number immediatelyby email. This allows you to track your package in real time and stay updated on every step of the delivery.
Our customer care team is always happy to help you.
You can return items within 30 calendar days of receiving them.
- Return shipping costs are the buyer’s responsibility.
- Approved refunds will be issued to your original payment method.
For more information, please review our
refund policy
If you experience any issues or have questions, visit ourcontact pagewith our support team. We’re here to assist you promptly.
