Privacy Policy

Privacy Policy – Maison Elvora

At Maison Elvora, protecting the privacy of our customers is a top priority. This policy explains how we collect, use, and safeguard your personal information. By using our services, you agree to the practices described here.

Collection of Personal Information

Maison Elvora collects personal information to provide a smooth and personalized shopping experience. This may include:

  • First and last name

  • Shipping and billing addresses

  • Email address

  • Phone number

  • Payment information

Use of Personal Information

We use the collected data to:

  • Process and ship orders

  • Manage payments and prevent fraud

  • Communicate with customers regarding orders and product updates

  • Improve customer service and respond to inquiries

  • Send information about new products, promotions, or events (with consent)

Sharing of Personal Information

Maison Elvora does not sell or rent personal information. Data may be shared only in these cases:

  • With third-party service providers handling payments and shipping

  • When required by law

  • To protect the rights, property, or safety of Maison Elvora, our customers, or the public

Security of Personal Information

We implement appropriate security measures to protect your data from unauthorized access, alteration, or destruction, including:

  • Using encryption technologies for payment processing

  • Limiting access to personal information to employees and partners who need it for services

Retention of Personal Information

Personal data is retained only as long as necessary to fulfill its purpose, including legal, accounting, or reporting obligations.

Customer Rights

Under applicable law, customers have the right to:

  • Access: Request a copy of your personal data

  • Rectification: Correct inaccurate or incomplete data

  • Erasure: Request deletion of personal data (subject to legal obligations)

  • Withdraw consent: Revoke consent for data processing at any time